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Customer stories · Proviniti

How a training specialist shipped 17 training videos in under two weeks

Chris Gordon builds ServiceNow training for consulting customers. With Vidocu, a full day of recording and editing became an hour or two, and long classroom sessions became short videos people can watch between meetings.

TrainingHow-to guidesOnboarding
Chris GordonTraining specialist, 20+ years · Proviniti
training videos produced in under two weeks, each with its own process guide
17
to produce a training video, down from a full 6–8 hour day
1–2 hrs
first two training modules finalized, after starting on day one
Day 2

The challenge

A full day of work for one training video

Chris trains customers on the ServiceNow applications his team configures and implements. Those customers are busy. They do not have hours to sit in a classroom, so the training has to be short and visual: a quick overview, a step-by-step walkthrough, and a simple lab exercise to try alone.

Making that by hand was slow. A single 15 to 20 minute video meant preparing, practicing, reading from a script, then re-recording mistakes and splicing them back in. One video took a full working day.

Editing video, audio and cropping out mistakes, or re-recording parts and finding the right place to splice it back in without sounding janky was extremely time consuming and often frustrating work that requires my full attention and focus.

Why Vidocu

Upload a rough draft, get a finished course

Chris went looking for an AI video editor that could follow plain-language instructions. What stood out about Vidocu was that he could upload a document or a video, have it built out into a course, and get a fully documented process guide from the same source.

His first impression was that it seemed okay. So he asked the Vidocu team whether the product could work more like a prompted AI tool and produce video or documents from whatever he threw into it.

Within a few short days the Vidocu team excitedly invited me to witness their new feature updates based on my direct feedback.

How they use Vidocu

From a slide deck to a video and a guide, in five steps

Every training topic now follows the same path.

  1. 01

    Draft the topic in PowerPoint

    A template with a 3–5 slide overview, a 5–10 slide walkthrough with screen captures, and a 3–4 slide lab exercise.

  2. 02

    Upload it to Vidocu

    Vidocu analyzes the content, outlines a course in storyboard sections and drafts new narration.

  3. 03

    Make minor edits

    Remove the music, adjust the narration, preview, revise a little and finish.

  4. 04

    Generate the process guide

    Vidocu produces the knowledge article that goes with the video, ready to export.

  5. 05

    Export the video

    Rename the final cut and export it as an MP4.

The results

Six to eight weeks of work, done in two

In less than two weeks Chris produced 17 training videos covering every topic his team had to deliver. By his estimate, the same videos and process documentation would have taken six to eight weeks or longer without Vidocu.

The format changed too. Instead of two or three hour-long recordings and a 200-slide deck, learners get short videos they can fit into a 30 or 60 minute gap in a busy week. The team went on to build employee onboarding videos the same way, covering timesheets, expense reports and travel booking, in less than a week.

It really changes the dynamic of learning to something brand new and better than anything I have produced in 20+ years of being a training specialist.

On the AI output

Good first draft, quick human pass

Asked how accurate the AI is, Chris said: “AI output still sounds a little too AI but I think it hits the 80/20 rule well. It takes only a couple minutes to remove some of the jargon talk and replace with casual conversational wording or adding my own sentence with my own spin on what is being explained.”

“Vidocu helped me reimagine how I could take an outdated training approach and evolve it for those who want to learn rapidly at their own pace with professional grade video content.”
Chris Gordon · Training specialist, Proviniti

In their words

What Chris would tell other teams

If you are on the fence

“I have never seen a product team take my feedback so quickly and enthusiastically to improve and expand their product to suit all my needs and exceed the requirements.”

Who it is for

“For any consulting company implementing solutions that requires an intelligent and visually compelling way to produce professional training materials, this is perfect. For educators and trainers who want to streamline their work and embrace a new way to build training content, this is perfect.”

What is next: Chris has started his own company and plans to use Vidocu to create standardized training programs.

Customer stories

Fold your next recording into training people finish

Upload a rough video or a slide deck. Vidocu turns it into a polished video and a step-by-step guide.

Turn raw into ready

Your knowledge is valuable. Make it usable.

Upload once. Use everywhere.

Vidocu

The AI Knowledge Platform. One upload becomes videos, SOPs, guides, articles, and training - in any language.

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